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We're here to help with all your food package needs. Reach out and let's start a conversation.
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+234 901 266 4973Call Us
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+234 901 565 4600Email Us
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Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly!
What are your delivery areas?
We currently deliver within Lagos, Abuja, Port Harcourt, Ibadan, Kano, and surrounding areas. We're expanding to more cities regularly. Contact us to check if we deliver to your location.
How long does delivery take?
Standard delivery takes 1-3 business days from order confirmation. We offer same-day delivery in select areas for urgent orders (additional charges apply).
What payment methods do you accept?
We accept bank transfers, mobile money (PalmPay, OPay, etc.), cash on delivery, and online payments. For thrift programs, we offer flexible weekly or bi-weekly payment plans.
How does the thrift program work?
Our thrift programs allow you to save gradually for special occasions. You make regular small payments, and receive your complete package at the specified date. It's perfect for Christmas, Ramadan, and other celebrations.
Can I customize my package?
While our standard packages are carefully curated, we offer customization for bulk orders and special dietary needs. Contact us to discuss your specific requirements.
What's your return policy?
We guarantee the quality of all our products. If you're not satisfied with your order, contact us within 24 hours of delivery for a refund or replacement. Customer satisfaction is our priority.
Visit Our Location
Find Us Here
Nems Food Hub
4 Joint Estate, Aderupoko street
Off Olaniyi, Abule Egba
Lagos, Nigeria